BarnAllen specializes in information management services for federal, state, and local government clients as well as for private sector customers. We offer our clients the expertise needed to provide a wide range of support in the areas below as well as the ability to effectively integrate two or more of our service areas in performing engagements that have broad-based, diverse objectives.
Barn Allen offers expertise in the following areas:
Call Centers & Help Desks
BarnAllen provides our help desk and call center customers with our round-the-clock support, and dedicated customer care representatives, without the high costs associated with providing in-house help desk services. Our services in this area cover all aspects of call center and help desk operations, ranging from working with our clients to analyze needs and plan requirements, starting up and staffing call centers and help desk operations, to collaborating with clients to assess and integrate new procedures, methodologies, and technologies.
Records & Document Management
Records management services are an integral part of our corporate history and form the foundation of our core competencies. Our experienced staff can assist you in defining project requirements, planning and implementing records management systems, and all other aspects of the records management life cycle. Our highly experienced managers and staff are knowledgeable about industry and federal government regulations and procedures, including NARA and OMB.
BarnAllen offers our clients access to a skilled team of information technology professionals able to support you in defining needs and requirements and in planning projects and initiatives.
The library services that BarnAllen performs ensure that library users are able to locate and use holdings efficiently and effectively. Our managers review all procedures and work flow activities to ensure consistency, security, accuracy, and timeliness in the acquisitions support, document processing, metadata capture, and document conversion functions that we perform.
Effective support services are the backbone of most program operations. While largely unseen, these services are vital resources in ensuring that federal programs achieve their objectives and meet the needs of their stake holders. BarnAllen offers its clients both the knowledgeable management necessary to recruit and oversee the work of support services staff, but also the expertise that is vital in planning effective support services, controlling operations and ensuring accountability, and integrating various support service operations.
BarnAllen’s professionals leverage a distinct combination of industry expertise, technical depth, and differentiated services to deliver the benefits of world-class business and technology solutions to your organization.
Our approved NAICS codes include:
- 541611 Administrative Management and General Management Consulting Services
- 541618 Other Management Consulting Services
- 541690 Other Scientific and Technical Consulting Services
- 541990 All Other Professional, Scientific, and Technical Services
- 561110 Office Administrative Services
- 561311 Employment Placement Agencies
- 561312 Executive Search Services
- 561410 Document Preparation Services
- 561421 Telephone Answering Services
- 561422 Telemarketing Bureaus and Other Contact Centers
- 561439 Other Business Service Centers (including Copy Shops)
- 561499 All Other Business Support Services
- 561990 All Other Support Services